August 14, 2015, marks the 15th anniversary of IndieFilmWeb.com, Australia's first ever streaming film and music website. Though a website long since lost to the dotcom collapse, it is a site that shall live long in the memory. For those who used it. And for those who were involved in bringing it to life.

Reported in the Australian media as 'The biggest thing to happen to the Australian Independent Film and Music industries since the advent of television', IndieFilmWeb.com's launch on August 14, 2000, marked a significant shift in how Australians viewed content.

In the here and now of course, we don't think twice about watching a film or music video on the internet. But think back to the start of the millennium, to 4 YEARS BEFORE YOUTUBE EXISTED. And imagine the excitement of Australians logging into IndieFilmWeb.com and actually watching a moving picture on their computer. From the comfort of their own home. It was nothing short of breathtaking. They weren't at the cinema. They weren't sitting in front of their TV in the lounge room. They were in front of their home computer, which was connected to that new and still rather shiny thing known as: 'The Internet'. 

How do I know all this? Because I conceived and produced, IndieFilmWeb.com. And, with the help of over 30 skilled and dedicated film, music and multimedia volunteers, and the support and sponsorship of Apple (we were streaming exclusively with Quicktime 4.12), an idea I had had for many years (to take independent film and music distribution out of the hands of the Murdoch's of the world, and place it squarely in the hands of the filmmakers and musicians themselves) came to life. And I won't lie to you, but I still get goose bumps when I think of the first time I saw an IFW short film stream on my home computer. When those images MOVED. Actually MOVED. It was well and truly a 'WOW!' moment. And something I will never forget.

IFW Press 1 - IFW Press 2 - IFW Press 3 - IFW Press 4

Google is omnipresent in the online and mobile worlds (think organic search, Gmail, YouTube, Android, Google Maps, Google Earth, Google Street view, et al) and enjoys by far the biggest share of the user audience. So getting on Google’s good side is never a bad idea if you’re looking to get your business found by potential customers online.

Registering a Google My Business account helps your company get found in organic Google searches and across the many and varied matrix of Google product offerings. Something that is guaranteed to bring measurable, quantifiable and significant benefits to Australian small business owners and SMEs everywhere.

Google My Business is a free, quick, easy and convenient way for businesses, products, brands and area-specific service providers to manage, promote and ultimately grow their online presence via Google. 

The Google My Business dashboard (that you can access once your account has been setup) allows you to perform various tasks including (but not limited to):

• Inputting and maintain your business / service information on Google.
• Acquiring customers / clients with your own Google+ page.
• People who follow your Google+ business page can provide feedback and show appreciation for your business / products / services by writing reviews and posts.
• They can also use the +1 button in order to endorse your products / services on various Google platforms including Google+, Google Search, Google Maps and even on ads.
• Measuring and tracking follower engagement using Insights for Google+ pages and posts.
• Viewing information on any Google Analytics account and YouTube channels associated with your Business account.
• Directly creating and tracking performance of AdWords Express (Pay Per Click - PPC) advertising campaigns.

The two categories of local pages available while signing up for a Google My Business account are:

1. Storefront businesses: This category should be selected if customers are served at your business location and you want your customers to be able to locate your business on Google Maps.

• Examples: retail stores, restaurants, hotels, auto repair shops.
  

1. Service area businesses: This category should be selected if you serve your customers at their location, within a particular service area and you want your customers to be able to see your service area on Google Maps.

• Examples: taxi services, plumbers, roofing contractors, pizza delivery services.
  

Setting up a basic Google My Business account is a straightforward process. What follows is a step-by-step guide to help you get started:

1. Go to https://www.google.com/business/ and sign in with your Gmail account (create one if you don’t have it already).
   
2. In the prompted area, search for your business by name and address.
   
3. If your correct business information shows up in the search results, click on it and proceed to step 6 below.
   
4. If your correct business information does not show up in the search results, click the option “None of these matches, add your business”.
   
5. Fill in the required information (Name, Address etc.) in order to add your business.
   
6. Google should create your Google+ page at this stage. Click the “I am authorised to manage this business” option and click Continue.
   
7. Click “Mail me my code” so that Google can mail a verification code to the address / location of your business.
   
8. Click “Add profile photo” to upload and add a photo to the account profile.
   
9. Add the remaining profile information fields like Business Hours, Contact Information, your Website URL. You can also add / upload more photos if desired.
   
10. Add an introduction to your page and click “Done editing”.
    

This should complete the setup of a standard Google My Business account.

It is important to remember to verify your business with Google once you receive the verification code from them (see point 7 above), because your business won’t show up across any of the Google platforms (organic SEO aside) until they are 100% sure you are the legitimate owner or representative of the business you’re listing, and that your company is physically located where you say it is (hence sending a postcard with a verification code on it to the address you’ve listed).

There are several ways to verify your business on Google My Business, but for the vast majority of Australian companies, verification will be done by Google sending you a postcard via Australia Post. This can take anything up to 2-3 weeks. During which time your business will NOT show up on Google Maps, etc.

The benefits of verifying your business with Google should be self-evident, but the long and the short if is that a verified Google My Business account will allow you to:

• Increase the chances of your business getting found across the various Google platforms including Google.com.au organic search and YouTube.
• Read customer reviews and respond.
• Get insights on where your customers are coming from and how they search for your business (keywords, etc), which feeds into your organic SEO and PPC strategies.

Shortly after you complete the verification, your business should start showing up on Google’s regular and local search results, on Google Maps and on Google plus.

It is important to remember that while the Google My Business profile page is more or less a static page (though it can be edited if required), your Google+ page (that got automatically created during the My Business account creation process) is a full-blown social networking presence for your business, and therefore, updating it regularly with routine actions like making posts, responding to comments, creating and adding people to Circles (groups), following others etc, will significantly help drive engagement and yield maximum benefits to your business.

Click here to get your company on Google My Business.